"lostinspace" <lostinspace@discussions.microsoft.com> wrote in message
news:E914E55B-213D-4329-AC00-82957E337D91@microsoft.com...
>a relative is having problems loading windows. when he turns his pc on,
> before windows loads he gets a message saying there is a problem and does
> he
> want to start in safe mode, last good or start normally. whichever option
> he
> chooses the pc just freezes and if he tries to boot from cd-rom he gets
> from
> windows setup "file setupdd.sys could not be loaded. the error code is
> 4".
> we have tried booting from 2 different versions of xp, and get the same
> each
> time.
> any help much appreciated.

Hi
Possible faulty RAM
See Here
http://www.hardwareanalysis.com/content/topic/27597/

Chas