Your suggestion worked. The patch for Easy Creator 5 had been installed
quite a while ago and was working. I don't know what happened to EC 5, but
it was the cause of the problem. I could not download the patch again, so I
deleted the program. After rebooting, both of the CD drives are working.
Thanks for your expertise, as I never would have thought of a problem that
was supposedly fixed.
Jerry

"Rich Barry" wrote:

> Jenks, check here to see if this applies.
> http://support.microsoft.com/default...b;en-us;315350
>
>
> "Jenks318" <Jenks318@discussions.microsoft.com> wrote in message
> news:AFE4B504-E1A3-4590-93EB-EB2D88F8DD32@microsoft.com...
> > Windows XP Home SP2 with current antivirus and spyware scans.
> > I have two cd drives that came with the computer. They have worked without
> > any problems for 3 years. My wife opened her desktop that she had not
> > used
> > for months to install a program from cd. The firewall and Microsoft
> > antispyware gave her options to block processes or applications. I
> > believe
> > she blocked two. Antispyware will not open to show blocked processes.
> > Both
> > cd drives show this message: E:\ is not accessible. Incorrect function.
> > I
> > disabled both the sygate firewall and antispyware, and rebooted with no
> > change. I was able to open both cd drives and view the cds in safe mode.
> > I
> > uninstalled the firewall and antispyware with no change. I removed the
> > two
> > cd drives and Windows reinstalled them. The drivers are current. Device
> > manager shows not conflicts or problems. The drives will not recognize
> > any
> > type of cd media unless in safe mode. I threw in a system restore against
> > my
> > better judgement when none of the above worked.
>
>
>