Carey Frisch [MVP] wrote:
> Install the correct software for both the keyboard
> and mouse and make sure the mouse is on a dull,
> non-reflective surface or mouse pad.
>
> Microsoft Mouse and Keyboard Hardware - Download Software
> http://www.microsoft.com/hardware/mo...lliPoint%205.4
>
I have the correct software installed, and the mouse is on a dull black
surface. The software is directly from the CD which is the latest. Then
I installed the software from the link you gave me.