Thanks for your help.
I got my friend to get his user name and password from blueyonder.
The user name surprised me because it was in the form of 11 alpha numeric
letters and numbers
But this must be OK as I was able to open the internet site Ok but it was
the email which was stuck.
I need to know his email address and password. Would the ISP know that as
well?
I think the confusion is worse when I hear him say that some of his helpers
changed the names and he doesn't know how it ended up
Blair


"Jim Macklin" <p51mustang[threeX12]@xxxhotmail.calm> wrote in message
news:uOi6$Vr5FHA.1028@TK2MSFTNGP11.phx.gbl...
> The username IS the email address when you put it in the
> form of being @the ISP.
>
> The ISP has mail servers and the ISP has a name. So
> your-username@isp.com perhaps your-username@isp.net would be
> the email address. The ISP will have an email FAQ, list of
> server addresses/names to use when you create the account in
> your email program.
>
>
>
> "Blair" <darrach@coille.com> wrote in message
> news:e$1bpmq5FHA.1148@tk2msftngp13.phx.gbl...
> |I am trying to help a friend get his email working and the
> ISP has supplied
> | his user name and password but he is not sure of his email
> address
> | How can I find out?
> | Blair
> |
> |
>
>