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Old 01-05-2006, 02:28 AM
Malke
 
Posts: n/a
Default Re: Internet problem

Ryan wrote:

> I have recently been having problems with my internet and am unsure of
> why. I have DSL lightning link and have always had fast and reliable
> service. However, suddenly and recently my computer takes several
> minute both to load
> webpages and sign on to AOL Instant Messenger. When I finally get
> through to the site I aim for, I am able to surf normally and quickly,
> but then
> sometimes the interenet seems to have to connect again and slows down.
> When I finally sign on to AIM, i send a message and it takes time to
> actually be
> sent instead of popping up right away. So the internet works but
> something seems to be jamming it somehow and all of a sudden it seems
> to have slowed at
> points. My brother has a computer running on the same LAN and uses
> the DSL
> connection and is having none of the same problems. Please help.
> Thank you


The first troubleshooting step is to insure that the computer is
completely virus/malware-free. Go through these steps systematically:

http://www.elephantboycomputers.com/...moving_Malware

When you know the machine is 100% clean, if the problem is still
happening post back with more details and the results of your
troubleshooting.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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