Please look in the System and Application logs in Event Viewer for
Warning and Error Reports over the last 2 days use and post copies here.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body
of the message. This will paste the info from the Event Viewer Error
Report complete with links into the message. Make sure this is the first
paste after exiting from Event Viewer.


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~

"CrazyDaze" <lizsjeff@msn.com> wrote in message
news:E5049915-3431-4712-A646-6FB424D14F11@microsoft.com...
>I have been attempting to install a Creative Zen Micro MP3 player and the
> drivers will not install from the supplied CD-ROM. It gets 80% through
> the
> driver installation and I get a pop-up window telling me "Creative Driver
> Setup has encountered a problem and needs to close. We are sorry for this
> inconvenience". So I click the button to send it to Microsoft. It
> continues
> the installation after the window closes and tells me it has successfully
> installed. But...it can't find the device when I plug it in as asked!!!
> I
> have gone to Creative's web site and downloaded the drivers and after I
> plug
> the device in, the Hardware Installation Wizard still cannot find the
> drivers. I have gone so far as attempting to install after a clean boot
> with
> the same results.
>
> I have Windows XP Home Edition with SP2 and all current updates on the
> update website for Microsoft. I'm thinking it is another gremlin of SP2,
> but
> I have installed other hardware with no problems. The only other thing
> that
> I have noticed since SP2 installation was WMP 10 won't recognize my CD or
> DVD
> burner while Sonic RecordNow recognizes both. Wierd!!!
>
> Any help would be very much appreciated as Creative has no idea!!!
> --
> Intermediate Level User