admiral wrote:

> I am fixing a friends computer and it keeps saying that it can't load
> c:\WINDOWS\system32\sqrmgyxg\csrss.exe
> It won't stop saying this. Also I can't Norton Internet Security to install
> on it, and when I try to go to their site, it says can't find server, which
> is suspicious because it goes everywhere else. It is a Dell Inspiron 600m,
> with WinXP Home.

The name of the folder, sqrmgyxg, under system32 is not a valid windows
folder. That and the fact that you can't install the Norton security
program - suggest it's a form of malware.

http://www.liutilities.com/products/...library/csrss/

Make sure you have an updated AV with current definitions and scan in
safe mode.

You can also try Trend Micro's sysclean in safe mode:
Trend Micro Sysclean
http://www.trendmicro.com/download/dcs.asp

Trend Micro Signature File
http://www.trendmicro.com/download/pattern.asp

--
Rock
MS MVP Windows - Shell/User