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Old 01-05-2006, 02:34 AM
Yves Leclerc
 
Posts: n/a
Default Re: Windows XP and cable modem

On 03/01/2006 "Charlene" <Charlene@discussions.microsoft.com> wrote:
>Having trouble connecting to the internet using a cable modem. It was
>working before. Spoke with Cable provider and they had me to do a loop back
>tests to confirm the NIC card was working properly. Loop back tests came
>back with replies. The modem lights show all green with the exception of the
>link light which appears amber. Cable provider suggests I call computer
>hardware company to help solve the problem. Any suggestions.


You might need to reset the TCP/IP protocol. If you are not comfortable with
the manual commands (net ???), you should look for 'Winsockxpfix.exe" which
will help you to reset the TCP/IP protocol stack back to MS defaults.


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Y.

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