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Old 01-05-2006, 02:35 AM
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Default Re: Inexplicable XP crash--why?


<watha@monitortan.com> wrote in message
news:1136344582.551076.79520@f14g2000cwb.googlegro ups.com...
> My computer was shut down over the New Years holiday. I'd even
> unplugged it. Monday night I rebooted and everything seemed fine.
> Then, I launched Microsoft Outlook and tried to read an e-mail message.
> The computer screen flickered bright blue and the machine crashed.
> It tried to reboot. But it won't. I can boot into safe mode, but not
> otherwise.
>
> I did absolutely nothing to cause this. The machine was fine the last
> time I'd used it, and then this happened. Now I can't get Windows XP
> to run properly. Would reinstalling the OS help? Can I do that
> without the risk of losing data? Should I do it? If not, what should
> I do?
>
> Thanks.


Since you can boot into Safe Mode, I would run my anti-virus, adware,
spyware and other malware scanners as soon as possible. Also ensure that
your firewall is up and not disabled for some reason. Have you tried a full
shutdown and a cold start up?


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