Please check Event Viewer for Warning / Error Report in the System and
Application over the last 2 days and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

<watha@monitortan.com> wrote in message
news:1136344582.551076.79520@f14g2000cwb.googlegro ups.com...
> My computer was shut down over the New Years holiday. I'd even
> unplugged it. Monday night I rebooted and everything seemed fine.
> Then, I launched Microsoft Outlook and tried to read an e-mail message.
> The computer screen flickered bright blue and the machine crashed.
> It tried to reboot. But it won't. I can boot into safe mode, but not
> otherwise.
>
> I did absolutely nothing to cause this. The machine was fine the last
> time I'd used it, and then this happened. Now I can't get Windows XP
> to run properly. Would reinstalling the OS help? Can I do that
> without the risk of losing data? Should I do it? If not, what should
> I do?
>
> Thanks.
>