From: "boater" <bill.hughes@boltblue.com>

| richard. Being a somewhat older silver surfer and prehaps not up to
| speed, I followed your instructions on how to get rid of this sh-t
| SpyAxe that is making me older and more grumpy by the day.
| Downloaded Microsoft Antispyware Beta 1 and run a search - nothing came
| up. went to c:\windows\system32 and found "IOCTRL.DLL" pressed delete
| and the message came back:
| ERROR DELETING FILE - CANNOT DELETE FILE IOCTRL ACCESS DENIED. MAKE
| SURE DISC IS NOT FULL ETC ETC.
| Any thoughts.
| Regards
| Bill

Bill:

Please try the following tool.
It should handle the c:\windows\system32\IOCTRL.DLL issue.


Download SmitFraud.exe from the URL --
http://www.ik-cs.com/programs/virtools/SmitFraud.exe

Execute; SmitFraud.exe { Note: You must accept the default of C:\McAfee }
Choose; Unzip
Choose; Close

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to enable WGET.EXE to download the needed McAfee related files.

Execute; c:\mcafee\clean.bat
{ or Double-click on 'Clean Link' in c:\mcafee }

A final report in HTML format called C:\mcafee\ScanReport.HTML will be generated. At the
end of the scan, it will be displayed in your browser (Opera, FireFox or Internet Explorer).
It is suggested that you move the report out of c:\mcafee before performing another scan.


Please Copy and Paste the contents of the HTML Log file; C:\mcafee\ScanReport.HTML in your
reply.

* * * Please report back your results * * *


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm