tried your idea Carey - However under action only option is Help
other suggestions ???

"Help" wrote:

> I just purchased an ipod shuffle for my daughter - when i treis to connectit
> to my USB connection on my Dell Dimension 4700 running Windows XP Home
> edition - I get a message - USB Device not recognized No drivers installed
> for this device - I have used this USB connection with other USB devices (
> Sony MP3 players)
>
> Device Type: USB Controllers
> Manufacturer: Standard USB Host Controller
> Location: Location 0 USb Device
>
> Can you help ???????
>