Thank for your links. These are very helpful

I have managed sort out the problem - there was a problem on the website
rather than with my system.

Kind regards

"Malke" <notreally@invalid.invalid> wrote in message
news:OlV7ZvI7FHA.1416@TK2MSFTNGP09.phx.gbl...
> Julia wrote:
>
>> I can open the files with Paint and Photo Editor.
>>
>> I don't know Windows Picture Viewer.
>>
> Julia, the questions were:
>
> 1. Have you done maintenance on the computer? If not, do so.
> http://aumha.org/a/health.htm - Take Out the Trash (section 4)
>
> 2. What is the virus/malware status of the computer? Be sure it is
> clean:
> http://www.elephantboycomputers.com/...moving_Malware
>
> Post back with results of #1 and 2 above.
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User