Did your computer come with a set of recovery CDs, or does it have a recovery partition? Either of these will permanently erase your hard disk and reinstall the software that was installed by the manufacturer.

Did your computer come with a Windows XP installation CD? You can use this to reinstall Windows.

In either case, your computer's manual will describe how to use these, or check the computer manufacturer's web site for directions. System Restore is not used for returning your computer to factory settings.

Steven

"smd" <smd@discussions.microsoft.com> wrote in message news:AA671309-3E83-4B5F-8891-ADF65C238E82@microsoft.com...
>I have already tried system restore, but that doesn't restore my settings
> regarding: fonts, theme's, desktop preferences etc. What do I need to do to
> restore all of these to what they were from the factory? My NB came with XP
> Pro, I downloaded the SP2 upgrade when it became available last year from
> Windows Update. Have I provided enough info in order to correct this issue.
> Thanks in advance.
>
> SMD