Try at starting computer,tap the F8 key,select safe mode,then enter as
adminis-
trator.In xp go to run,type:cmd In cmd type:CHKDSK C: /F Agree to restart,
then type:EXIT Restart computer.

"Derrell" wrote:

> Using Windows XP Professional, I created a new user account. Simple enough.
> Then I turned the pc off then back on to show someone what the "new"
> desk-top looks like with multiple accounts to choose from. viola! The pc
> refuses to finish booting up. It's stuck at the blue screen with the small
> Windows XP logo. What do I do? Repeated efforts, including unplugging and
> turning it back on has not helped. The pc is connected via a router.