Call e-Machines customer support (long-distance charges may apply), or Call
Gateway's 1-800 number for free support. You can get support at either
number, because Gateway acquired e-machines a while ago.

--
Have a great day!

-Tony Norman

"Pat Durkin" <durkinpa@nothome.com> wrote in message
news:%23pvWKSszFHA.1028@TK2MSFTNGP12.phx.gbl...
>I purchased a new eMachines 2 weeks ago and XP worked just fine. For over a
> week.
> It has 6 months of AOL for free, which I installed and went online with
> OK,
> and I was able to ignore or bypass all the effing security (McAfee and
> Norton), as well as eMachine's Big Fix.
>
> However, wishing to access files on my old computer (Win98SE), I first
> installed my dsl program, which works fine on the old machine. However, I
> got a traffic jam of the above three installations and thought everything
> would be OK. However, I find that I have lost the very important desktop
> (I
> am the same person--owner and administrator).
> I have tried Fll, just in case I had accidentally set kiosk mode. No
> soap.
> When XP loads, the desktop is there, with all the icons. In addition, the
> taskbar loads just fine (Quick Launch, Systray). However, just as it
> looks
> as though I am ready for business, I get the McAfee Security red splash
> screen. That disappears, and takes with it the entire desktop (except for
> my image).
>
> I am able to access most features of the system by using the Task Manager,
> and Run/Browse. Glad that XP shows my basic icons just to the left in the
> resulting browse window, so I can go to My Computer, Desktop, etc.
>
> However, the windows I have available are very limited and not sized
> properly for ease of use.
> I am, for example, trying to register the MS Office 60 day trial, but the
> window is so large that I can't read all of it in order to click on
> appropriate buttons, etc.
>
> Also, I can't seem to get to the appropriate registration screen for the
> trial office. (I am able to use OE for both email and newsgroups, but,
> again, there are limitations.
> Safemode is, as you know, limited.
>
> However, I did follow the instructions given to another questioner, to
> open
> in Safe Mode, to Run: cmd and type Chkdsk C:/ F and restarted.
>
> That solved no problem for me that I am aware of.
>
> I must have some setting, either in McAfee or My Computer, that turns off
> my
> desktop on loading. I suspect McAfee.
>
> I should add that, per the Big Fix, I have SP2 added and then went on and
> added MS Virtual Machine. Could that last be what is doing something bad?
>
>
>
>