"Farrago" <Farrago@discussions.microsoft.com> wrote in message
news:37ABF8DD-3E24-47B0-B99B-CAF91DF8AAA6@microsoft.com...
> When I try to go to my control panel, it pops up with a error that says...
>
> "Windows Explorer has encountered a problem and needs to close. We are
> sorry for the inconvenience." ...i then has a button to send a error
> report.
>
> I have run Norton virus and spyware removal and it didn't find anything.
> What now?
>
> Thanks

Try this:
Go to: http://www.kellys-korner-xp.com/xp_tweaks.htm
Read instructions at top then go to line 256 - left side.
Restore the Control Panel

Hope this helps.