"Sarah Ereira" <sarah@eremite.demon.co.uk> wrote in message
news:qrRbrpAI86TDFwJ2@eremite.demon.co.uk...
> Help please ! my otherwise nice new computer crashes 2-3 times a day with
> this message:
>
> Error signature
> BCCode: 9c
> BCP1: 00000004 BCP2: 80545FF0 BCP3: B2000000 BCP4: 00070F0F
> OSVer: 5_1_2600 SP: 2_0 Product 256_1


Many of the reports about BCcode seem to be from ATI video card users. Is
your video card an ATI brand? See http://support.microsoft.com/?id=318023.
If so, have you tried downloading and installing the latest Catalyst
drivers? By the way, NEVER install hard drivers offered by Windows Update.
Instead use the prompting to send you off to the hardware maker's web site
to get THEIR driver.

Maybe you got infected. See http://support.microsoft.com/?id=894278. If
that's the case, how you fix it depends on your level of expertise regarding
the OS and rootkit tools.

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