Then the problem is most likely corruption of a restore points. If any of the previous
restore points is corrupt then this will cause the failure you are seeing. The only
recourse in this case is to delete all of the existing restore points. This can be done by
disabling and then enabling System Restore.

How to Disable and Enable System Restore.
http://bertk.mvps.org/html/disablesr.html

Once that is done, test System Restore using these instructions and let me know how if it
worked.
http://bertk.mvps.org/html/tips.html#HowToTest

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org

CGB wrote:
> Bert,
> Thank you for the reply. In re: your instructions
>
>> There are several reasons this may occur. Let's take a
>> look at Event Viewer for any System Restore logs that
>> may have been created recently that may help us
>> diagnosing the problem.
>>
>> Go to Start - Run and type eventvwr.msc and press enter.
>> Click on System in the left pane.
>> Click the gray title "Source" at the top of the source
>> name column in the right pane to sort by source name,
>> look for "sr" and "srservice".
>> Double click on each of these events, then click on the
>> button below the two arrows in the upper right corner.
>> This will copy the event information to the clipboard.
>> Paste the information for each of the two event here.
>>
>> How do I use the Event Viewer to search for System
>> Restore logs?
>> http://bertk.mvps.org/html/tips.html#EventViewer
>>
>
> I followed your directions and when I sort the "Source"
> column, I get nothing listed as "sr" or "srservice" I
> have a LOT of listings for "Service Control Manager" Far
> too many that you would want me to post!!! However,
> some of them (seem to be in groups of 4) are marked as
> "Error" under the "Type" column. Since I'm not finding
> the "sr" or "srservice" what do I do next?
>
> I have not yet checked out the links to your web site,
> but will ASAP. Thanks,
> Chet