Thread: Timeout issue
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Old 01-05-2006, 02:53 AM
Karen
 
Posts: n/a
Default Re: Timeout issue

Thank you so much. Someone else responded exactly the same way and one of
the tech guys told me the same things. I was going nuts. Thanks for your
help!

"Sharon F" wrote:

> On Fri, 14 Oct 2005 06:05:02 -0700, Karen wrote:
>
> > Hi everyone,
> >
> > I need some help. I have Windows XP Home Edition at my home. I am the only
> > user. I just got RoadRunner about a month ago. Here is my problem. After
> > about I would say 4 hours something causes my RoadRunner to disconnect I
> > think. When I click on Internet Explorer my home page won't load. I get
> > that Page Unavailable or Need to check your browser settings message. So I
> > then log off Windows and log back on and my connection picks up again. I
> > have tried many many things. I made sure that my Power Options were correct
> > in that the monitor or hard drive never shuts down. So any ideas? It's a
> > pain in the butt. I even tried disconnecting my modem to see if that helped
> > after I reconnected it. It didn't. Please help!
> >
> > Thanks!

>
> How are you connected to RoadRunner? May need to adjust power options per
> device. Example, if using a USB modem, adjust power options for the USB
> connections. To do this: Device Manager> Properties for device. Look for a
> "Power Management" page. Remove check from "allow computer to turn off this
> device to save power."
>
> --
> Sharon F
> MS-MVP ~ Windows Shell/User
>

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