Bert,
Just talking to you MVP's is helpful!!! I just "tested" the system restore
function as described on you website and now it's working. I made no
changes prior to this so it must have been because of you aura.

Can you explain why, when running "eventvwr.msc" I don't get the "sr" or
"srservice" listed as you describe?

Also, I went into my root of Drive C and after allowing explorer to show
hidden and system files and also show contents of system files, I saw
"System Volume Information" listed under Drive C. However, on
double-clicking it as directed by your site and also by the MS website to
see what it said, I got a window saying access was denied. How come?

I noted on your web site that you said not to allow System Restore to
monitor the recovery disk if using an HP. I checked and it was monitoring
drive D, my recovery drive on my HP, so I disabled the monitoring of that
drive as you recommended.

Thanks,
Chet




"Bert Kinney" <bert@NSmvps.org> wrote in message
news:u1RbHWP0FHA.3300@TK2MSFTNGP15.phx.gbl...
> Then the problem is most likely corruption of a restore points. If any of
the previous
> restore points is corrupt then this will cause the failure you are seeing.
The only
> recourse in this case is to delete all of the existing restore points.
This can be done by
> disabling and then enabling System Restore.
>
> How to Disable and Enable System Restore.
> http://bertk.mvps.org/html/disablesr.html
>
> Once that is done, test System Restore using these instructions and let me
know how if it
> worked.
> http://bertk.mvps.org/html/tips.html#HowToTest
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
>
> CGB wrote:
> > Bert,
> > Thank you for the reply. In re: your instructions
> >
> >> There are several reasons this may occur. Let's take a
> >> look at Event Viewer for any System Restore logs that
> >> may have been created recently that may help us
> >> diagnosing the problem.
> >>
> >> Go to Start - Run and type eventvwr.msc and press enter.
> >> Click on System in the left pane.
> >> Click the gray title "Source" at the top of the source
> >> name column in the right pane to sort by source name,
> >> look for "sr" and "srservice".
> >> Double click on each of these events, then click on the
> >> button below the two arrows in the upper right corner.
> >> This will copy the event information to the clipboard.
> >> Paste the information for each of the two event here.
> >>
> >> How do I use the Event Viewer to search for System
> >> Restore logs?
> >> http://bertk.mvps.org/html/tips.html#EventViewer
> >>
> >
> > I followed your directions and when I sort the "Source"
> > column, I get nothing listed as "sr" or "srservice" I
> > have a LOT of listings for "Service Control Manager" Far
> > too many that you would want me to post!!! However,
> > some of them (seem to be in groups of 4) are marked as
> > "Error" under the "Type" column. Since I'm not finding
> > the "sr" or "srservice" what do I do next?
> >
> > I have not yet checked out the links to your web site,
> > but will ASAP. Thanks,
> > Chet
>
>