< inline >

CGB wrote:
> Bert,
> Just talking to you MVP's is helpful!!! I just "tested"
> the system restore function as described on you website
> and now it's working. I made no changes prior to this so
> it must have been because of you aura.

Strange!

> Can you explain why, when running "eventvwr.msc" I don't
> get the "sr" or "srservice" listed as you describe?

No recent logs were created, or they expired.

> Also, I went into my root of Drive C and after allowing
> explorer to show hidden and system files and also show
> contents of system files, I saw "System Volume
> Information" listed under Drive C. However, on
> double-clicking it as directed by your site and also by
> the MS website to see what it said, I got a window saying
> access was denied. How come?

You missed a couple of steps, as described here:
http://bertk.mvps.org/html/tips.html#SRFileLocation

> I noted on your web site that you said not to allow
> System Restore to monitor the recovery disk if using an
> HP. I checked and it was monitoring drive D, my recovery
> drive on my HP, so I disabled the monitoring of that
> drive as you recommended.

Good.

> Thanks,
> Chet
>
>
>
>
> "Bert Kinney" <bert@NSmvps.org> wrote in message
> news:u1RbHWP0FHA.3300@TK2MSFTNGP15.phx.gbl...
>> Then the problem is most likely corruption of a restore
>> points. If any of the previous restore points is corrupt
>> then this will cause the failure you are seeing. The
>> only recourse in this case is to delete all of the
>> existing restore points. This can be done by disabling
>> and then enabling System Restore.
>>
>> How to Disable and Enable System Restore.
>> http://bertk.mvps.org/html/disablesr.html
>>
>> Once that is done, test System Restore using these
>> instructions and let me know how if it worked.
>> http://bertk.mvps.org/html/tips.html#HowToTest
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://bertk.mvps.org
>>
>> CGB wrote:
>>> Bert,
>>> Thank you for the reply. In re: your instructions
>>>
>>>> There are several reasons this may occur. Let's take a
>>>> look at Event Viewer for any System Restore logs that
>>>> may have been created recently that may help us
>>>> diagnosing the problem.
>>>>
>>>> Go to Start - Run and type eventvwr.msc and press
>>>> enter. Click on System in the left pane.
>>>> Click the gray title "Source" at the top of the source
>>>> name column in the right pane to sort by source name,
>>>> look for "sr" and "srservice".
>>>> Double click on each of these events, then click on the
>>>> button below the two arrows in the upper right corner.
>>>> This will copy the event information to the clipboard.
>>>> Paste the information for each of the two event here.
>>>>
>>>> How do I use the Event Viewer to search for System
>>>> Restore logs?
>>>> http://bertk.mvps.org/html/tips.html#EventViewer
>>>>
>>>
>>> I followed your directions and when I sort the "Source"
>>> column, I get nothing listed as "sr" or "srservice" I
>>> have a LOT of listings for "Service Control Manager"
>>> Far too many that you would want me to post!!!
>>> However, some of them (seem to be in groups of 4) are
>>> marked as "Error" under the "Type" column. Since I'm
>>> not finding the "sr" or "srservice" what do I do next?
>>>
>>> I have not yet checked out the links to your web site,
>>> but will ASAP. Thanks,
>>> Chet


--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org