Try opening event viewer,chk the events/warnings posted.What caused the
processor to fail,usually its heat,usually other components would get damaged
at the same time,try warranting the board also....

"Maggie" wrote:

> I bought my computer a couple of months ago. Because of recent blackouts ,
> microprocessor has been damaged. Technical support installed a new processor
> ( doing system restoration before). After installing a new processor Windows
> is not working properly, I constantly get a message SYSTEM WILL SHUTDOWN AND
> RESTART and/or with opening new windows, it freezes. What should I do?
> thank you