Gaga6 wrote:

> I'm having a big problem using Control Panel.
>
> Whenever I click on something in the control panel, I get a message
> that
> Windows Explorer has encountered a problem and needs to close. It
> happens all the time, which makes doing anything with the control
> panel useless. When I click on the message, it says something about
> ntdll.dll...
>
> Any help, please?
>
> Helen

Try this MS Knowledge Base article:

You receive an "Error occurred while Windows was working with the
Control Panel file" error message when you open Control Panel in
Windows XP SP2 -
http://support.microsoft.com/default...b;en-us;892890

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User