turn off the whole computer....press the power button for 5 to 8 secs...then
turn it on again...

--
j a f f y


"LindyDB" wrote:

> I am trying to help a friend whose computer is locked. The blue desktop has
> no icons showing. There is a message box that says the computer is locked.
> There is also a box with user name and password, but we are unable to type
> anything in for the user name or password. She is not aware of any password
> to unlock her computer. She is using Windows XP Home.