"lewisglenn" <lewisglenn@discussions.microsoft.com> wrote in message
news:247070B6-762E-475F-B3AB-2D51C014226C@microsoft.com...
>i recently installed Rosetta Stone language software on my PC, and when i
>try
> to run the program, the hourglass appears, the CD drive spins up and the
> logo
> screen for the program appears, but then it stops and the program never
> opens. i know the problem is on this particular PC, because i installed it
> and it ran fine on my other machine.
>
> Their tech support suggested making sure my firewall was not blocking
> access, that i was logged on as the admin, and to try changing the
> compatibilty (to windows 98 or some other setting).
>
> None of these things worked... why would my computer not open the program?
>
> FYI, if i attempt to open the program literally dozens of times, it will
> sometimes eventually open, IF IT DOES, it will run fine.

Hi
Faulty CD Drive?
Maybe the laser just need's cleaning
Chas