Hi,

On the users folders, the first (USERS) is a template created by the pc
maker for all new user accounts. The latter is your actual user profile
(click start/run, type %userprofile% and click ok, it should open to your
folder). To have icons appear, they need to be in either:

C:\Documents and Settings\Jerry\Start menu\Programs
or
C:\Documents and Settings\AllUsers\Start menu\Programs

The latter houses shortcuts and settings that apply (can you guess?) to ALL
USER accounts.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Newsgroups" <jerrysgerber@earthlink.net> wrote in message
news:25Iuf.3011$Hl6.337@newsread3.news.pas.earthli nk.net...
>I am encountering a problem when I go to the START button and click on it
>to a program folder, where I right click on that folder to open up a
>grouping of shortcuts to programs. When I place a new shortcut icon in
>that window and close it, the shortcut doesn't show up in the start menu
>programs as I expect, as it did in Windows 98SE.
>
> A related problem seems to be my not being clear on the difference between
> the DOCUMENTS & SETTINGS/USER folder and the DOCUMENTS & SETTINGS/JERRY
> (my name) folder. The first problem seems connected in some way to the
> first.
>
> Any help as to how Windows handles these mundane tasks would be much
> appreciated.
>
> Jerry
>
>