try setting access to passive mode and ftp mode to binary.

"ridcully22" <ridcully22@discussions.microsoft.com> wrote in message
news:8B5150B6-3D9D-4833-AD6B-EFAE3C0137A7@microsoft.com...
> Help Please!
> I am trying to access my webspace using ftp, but cannot connect.
> I have tried two programs, ftp commander and ws ftp pro. With both I get a
> connect failure message. With ftp commander it usually just keeps trying
> to
> connect, sometimes I get the message "winsock error 10061. Same happens if
> I
> try to access ftp sites which were already loaded into the program when
> installed - so I am not just getting the address wrong. If I alter the ftp
> server name so deliberately wrong I get a different error message.
> Windows firewall is turned off. Mcafee firewall is configured to allow the
> ftp programs to send and receive and port 21 has been ticked to allow to
> be
> used. Looking at event log of firewall no incoming requests for accesss
> were
> denied.
> Any ideas please