I have another piece of information that might be useful... On your
prior suggestion, I went to remove the AdAware and Norton AntiVirus
programs from the bad system and I ran into a problem. The AdAware
program uninstalled with no problems but I can't get the Symantec
(Norton) AntiVirus program to uninstall. When I try using the usual
"Add/Remove Programs" utility, it starts the process and after a while
I get a dialog box saying that there as a fatal error during the
installation (should probably be "uninstallation") and the program
aborts and quits. I tried it several times and I can't get it to
uninstall.

Is there a way to remove this stuff manually?


Don