Hi Linda,

While it's best to check within a program's options, if it works to uncheck
it in msconfig then do it - no harm will come to you and your machine if you
do.

There are a myriad of places that something can be loading from. The best
thing to do is check exactly where in the startup frame of msconfig.
Shortcuts can be deleted, entries in the registry should be backed up
(exported) before removal. You may also find items that load from .ini files
and a few other locations, exactly how you remove them depends on where they
are.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Linda Williams" <LindaWilliams@discussions.microsoft.com> wrote in message
news:610805FE-7E6E-48B8-92B4-D38512894C95@microsoft.com...
>I understand that it is best not to uncheck startup items in msconfig but
> even after going directly to the program that runs at startup and
> disabling
> the "load at startup" option and then rebooting, those items still are
> running at startup--what am I missing here?