Steve,

Thanks for the response. Here's the output from the netdiag program:
.................................

Computer Name: MUNICH
DNS Host Name: munich
System info : Windows 2000 Professional (Build 2600)
Processor : x86 Family 15 Model 47 Stepping 0, AuthenticAMD
List of installed hotfixes :
Q147222


Netcard queries test . . . . . . . : Passed
[WARNING] The net card 'Nortel IPSECSHM Adapter' may not be working
because it has not received any packets.
[WARNING] The net card 'Nortel IPSECSHM Adapter - Packet Scheduler
Miniport' may not be working because it has not received any packets.
[WARNING] The net card '1394 Net Adapter' may not be working
because it has not received any packets.



Per interface results:

Adapter : Local Area Connection

Netcard queries test . . . : Passed

Host Name. . . . . . . . . : munich.oc.cox.net
IP Address . . . . . . . . : 192.168.0.100
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.0.1
Dns Servers. . . . . . . . : 192.168.0.1


AutoConfiguration results. . . . . . : Passed

Default gateway test . . . : Passed

NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.

WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.

Adapter : {891CDA73-E67C-439A-BA78-6777874638B1}

Netcard queries test . . . : Passed

Host Name. . . . . . . . . : munich
IP Address . . . . . . . . : 0.0.0.0
Subnet Mask. . . . . . . . : 0.0.0.0
Default Gateway. . . . . . :
Dns Servers. . . . . . . . :

AutoConfiguration results. . . . . . : Passed

Default gateway test . . . : Skipped
[WARNING] No gateways defined for this adapter.

NetBT name test. . . . . . : Passed
No names have been found.

WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.


Global results:


Domain membership test . . . . . . : Passed
Dns domain name is not specified.
Dns forest name is not specified.


NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{277B2946-13E2-4A3B-B266-59098FEE1181}
1 NetBt transport currently configured.


Autonet address test . . . . . . . : Passed


IP loopback ping test. . . . . . . : Passed


Default gateway test . . . . . . . : Passed


NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00>
'WorkStation Service', <03> 'Messenger Service', <20> 'WINS' names
defined.


Winsock test . . . . . . . . . . . : Passed


DNS test . . . . . . . . . . . . . : Passed


Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{277B2946-13E2-4A3B-B266-59098FEE1181}
The redir is bound to 1 NetBt transport.

List of NetBt transports currently bound to the browser
NetBT_Tcpip_{277B2946-13E2-4A3B-B266-59098FEE1181}
The browser is bound to 1 NetBt transport.


DC discovery test. . . . . . . . . : Skipped


DC list test . . . . . . . . . . . : Skipped


Trust relationship test. . . . . . : Skipped


Kerberos test. . . . . . . . . . . : Skipped


LDAP test. . . . . . . . . . . . . : Skipped


Bindings test. . . . . . . . . . . : Passed


WAN configuration test . . . . . . : Skipped
No active remote access connections.


Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Skipped
The IPSec service is not started.
Service status is: Stopped
Service startup is: Disabled


The command completed successfully


[Note: the Nortel VPN mentioned in the above is NOT the VPN that
crashed and caused all this. I have 2 VPN clients on this system that
are run at different times. Also note that the output says this
machine is Windows 2000 but it's actually XP.]