The only thing I haven't tried in these tips is to unistall and reinstall the
USB controllers. In the tips, the statement is to:
"5. Right-click every device under the Universal Serial Bus controllers
node, and then click Uninstall to remove them one at a time.
6. Restart the computer, and then reinstall the USB controllers. "


Does this mean to look for attached USB devices and uninstall them, or to
uninstall each of the controllers (there are 4 listed in device manager, plus
another 5 USB root hubs, plus a few specific devices)? When I reboot, will
these drivers be reinstalled automatically? Sorry for the naive question,
but this is new to me -- I appreciate your help with this.


"S.Sengupta" wrote:

> 'General USB troubleshooting in Windows XP'
>
> http://support.microsoft.com/default...b;en-us;310575
>
> regards,
> S.Sengupta[MS-MVP]
>
>
> Marty wrote:
>
> > I am usning XP with SP-2 on a Sony Viao, P4 3.2 MHz. I am trying to add a
> > couple of storage devices via USB and the system will not recognize them. I
> > have tried a USB flash drive and an MP3 player. Other USB devices (printer,
> > camera) work just fine. When I plug in these devices, they show up as "other
> > devices" in device manager, with yellow question marks and exclamation marks,
> > with message that the driver is missing. I have tried installing a driver
> > for the MP3 player, to no avail. Any suggestions?
>