If you can't adjust brightness from the keyboard then it seems to be a
LCD problem.
As your computer is a brand new one so it must be under the
warranty.Just contact Dell.

regards,
S.Sengupta[MS-MVP]

Karie wrote:

> That was extremely helpful! I was able to install the driver and got Quickset
> back! Thanks! However, now that I can use the Fn+up arrow....it will not
> even adjust the brightness....the screen just remains the same. Any ideas??
> My laptop is brand new...the monitor has been very dark from day one.
>
> "S.Sengupta" wrote:
>
>
>>Earlier,you didn't mention the model/brand of your laptop.Every laptop
>>is different therefore adjusting the brightness on your laptop may
>>vary.Best option is to go through the manual of your laptop.
>>
>>Regarding Dell Quickset:-
>>http://tinyurl.com/cdsjh
>>
>>regards,
>>S.Sengupta[MS-MVP]
>>
>>
>>Karie wrote:
>>
>>
>>>Well, I realize that...I have tried that and it doesn't work. For some
>>>reason, my Dell Quickset is no longer on my computer. I do not know of an
>>>alternate way to adjust my brightness. Fn + up arrow doesn't work for me.
>>>
>>>"S.Sengupta" wrote:
>>>
>>>
>>>
>>>>Press FN + Up Arrow.
>>>>
>>>>regards,
>>>>S.Sengupta[MS-MVP]
>>>>
>>>>Karie wrote:
>>>>
>>>>
>>>>
>>>>>Ok...this may be a dumb question, but my laptop brightness is very low and I
>>>>>cannot figure out how to adjust it. Please help! Thanks!
>>>>