From: "Andy J" <Andy J@discussions.microsoft.com>

| I got a Trojan virus on my PC a week or so ago - eventually got rid of it -
| but it has obviously damaged some files now -
|
| 1. I can't get Windows Update to work. Takes me to a blank website
| everytime. I did manage to get on the Microsoft Security Updates site and
| received the following message
| "Files required to use Microsoft Updates are no longer registered or
| installed on your PC" - I pressed "Register or reinstall for me now
| (recommended)" and I just get a blank screen.
| I've run SFC with my XP SP2 disc in the drive in the hope it would sort my
| system - but no change.
| 2. Since removing the virus my MSN Messenger fails to allow me to log in. It
| takes at least 10 secs for the log in page to acknowledge I have pressed the
| keys and display the letters before giving me "Signing in to MSN Messenger
| failed because the service is temporarily unavailable. Please try again.
| Now I know the system is available and my firewall is set up correctly.
|
| Do these two problems indicate that some of my files are corrupted/damaged ?
| How do I sort this ? Re-install Windows ?
| Help!
|
| Andy J

Let's make sure that your PC is indeed clean !


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm


* * * Please report back your results * * *


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm