Reset the Windows Firewall Policy settings to defaults:
http://windowsxp.mvps.org/resetfwpol.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"AllenM" <allen.miyake@gmail.com> wrote in message
news:ONr8JoVEGHA.532@TK2MSFTNGP15.phx.gbl...
I have an application that is giving me problems with the install. It is
recommended by the manufacturer to turn off all anti virus and Windows
Firewall before installing. When I open my Windows Firewall settings the
option to turn off Windows Firewall is greyed out as well as the defualt
"on" selection which obviously I cannot change either. Why is that and how
do I go about turning off Windows Firewall so that I may install this
application.