In news:BFABE4FC-705C-4345-B6EE-DD427253DE48@microsoft.com,
carmeljacques <carmeljacques@discussions.microsoft.com> typed:
> My PC came with Windows 98. Recently I upgraded the software to
> Windows XP because I wanted to use Norton Internet Security 2006
> which does not work with Windows 98. Everything works except my
> scanner. Part of the Mfr's procedure for installing new scanner
> drivers is to go into Device Manager and click on "imaging devices"
> but this category does not appear (nor does one for SCSI boards).
> The CD I purchased from UMAX indicated that I needed to be sure there
> was no addressing conflict associated with the SCSI board. I tried
> uninstalling Windows XP, removing the SCSI board, reinstalling
> Windows XP and then reinstalling the board. When I did that I got
> no "new hardware detected" message and the device manager list was
> unchanged. Tech support at UMAX was unable to help and simply
> offered to apply the purchase price of the driver CD to a new scanner
> (not an option I'm ready to accept). I don't know how to check
> for/fix addressing errors if that's the problem. Can anybody help me?
> Thanks.

Do you see the SCSI controller show up in your BIOS when you boot up?