Are you able to logon normally?? If so look in the logs via Event Viewer to
see if anything is recorded as an error/warning that may help explain the
problem. Also give it some time. I have on occasion walked away from a
computer that I though was frozen and came back half hour later to se that
it no longer is frozen. What happens when you pres control-alternate-delete
in Safe Mode? --- Steve


"alwaysneedhelp" <alwaysneedhelp@discussions.microsoft.com> wrote in message
news1EDD01B-56BB-4233-ABA7-B538BBC6F240@microsoft.com...
>I have been trying to use Safe Mode. I do everything I've been instructed
>to
> do. I get to the screen where it says to click on administrator and I do.
> I
> then get to the screen to click yes to continue to safe mode. When I click
> OK, the screen indicates safe mode but just remains there - black and
> white
> screen - heading on top of "safe Mode Microsoft XP, etc. It says Safe Mode
> at
> the bottom corners of the screen but NOTHING happens. The mouse doesn't
> work
> and the screen just stays at that spot.
>
> How can I fix this to get into Safe Mode?