Thanks. Some progress. In Safe Mode, still get the black and white fixed
screen. The Windows key does not work. However, Ctrl-Alt-Del does work and
the Task Manager pops up.
there is no explorer.exe listed; typing it in as a new task gets me the
popup to choose to continue in Safe Mode and then back to the Task Manager -
no icons appear.
On the Task Manager list are: taskmgr, svchost (3x), LSASS, Services,
winlogon, crss and smss ALL .exe. Also there is a system and a system Idle
process.
Applications is blank.
Any suggestions?
"Galen" wrote:
> In news:VLCdnfHqMbv3_ibeRVn-tA@comcast.com,
> Steven L Umbach <n9rou@n0-spam-for-me-comcast.net> had this to say:
>
> My reply is at the bottom of your sent message:
>
> > Are you able to logon normally?? If so look in the logs via Event
> > Viewer to see if anything is recorded as an error/warning that may
> > help explain the problem. Also give it some time. I have on occasion
> > walked away from a computer that I though was frozen and came back
> > half hour later to se that it no longer is frozen. What happens when
> > you pres control-alternate-delete in Safe Mode? --- Steve
> >
> >
> > "alwaysneedhelp" <alwaysneedhelp@discussions.microsoft.com> wrote in
> > message news
1EDD01B-56BB-4233-ABA7-B538BBC6F240@microsoft.com...
> >> I have been trying to use Safe Mode. I do everything I've been
> >> instructed to
> >> do. I get to the screen where it says to click on administrator and
> >> I do. I
> >> then get to the screen to click yes to continue to safe mode. When I
> >> click OK, the screen indicates safe mode but just remains there -
> >> black and white
> >> screen - heading on top of "safe Mode Microsoft XP, etc. It says
> >> Safe Mode at
> >> the bottom corners of the screen but NOTHING happens. The mouse
> >> doesn't work
> >> and the screen just stays at that spot.
> >>
> >> How can I fix this to get into Safe Mode?
>
> Hmm... This makes me wonder if the effort to load the initial offering for
> restoration might be causing it to choke. I'm actually in the process of
> working on an article for the site similar to this... If the OP can actually
> get the task manager to pop up via CTRL ALT DEL then the bit that I'm
> working on might be a solution for 'em.
>
> You've booted your PC and there are no icons on the desktop and all you see
> is your wallpaper. The taskbar isn't showing and when you press the Windows
> Logo key (WinKey) on your keyboard nothing happens. The process is simple
> enough:
>
> 1.. Press CTRL + ALT + DEL
> 2.. Click on Task Manager if that doesn't automatically open task manager
> with your setup
> 3.. Click on the processes tab
> 4.. Look for explorer.exe
> 5.. If it's there then right click it and select "End Process Tree" if not
> then skip that step
> 6.. Click on File
> 7.. Click on New task (run)
> 8.. In the dialogue box type "explorer.exe" (without the quotes)
> 9.. Press Enter or click Okay
> 10.. That should bring up the desktop icons and taskbar if so then reboot
> and skip Step #11
> 11.. If it doesn't bring up the desktop or icons repeat Steps 6 through 7
> only type ""%SystemRoot%\System32\restore\rstrui.exe" without the quotes
> 12.. Restore to an earlier point
>
> If, for some reason, that does not work than you will probably be interested
> in the following two links:
>
> Malware Cleaners and Repair:
> http://www.kgiii.info/windows/all/ge...alwarefix.html
>
> Corrupt Profile:
> http://kgiii.info/windows/XP/general...t_profile.html
>
> And if not one bit of that does the trick for you then...
>
> Repair Installation of XP:
> http://kgiii.info/windows/XP/general/xprepair.html
>
> --
> Galen - MS MVP - Windows (Shell/User & IE)
> http://dts-l.org/
> http://kgiii.info/
>
> "We approached the case, you remember, with an absolutely blank mind,
> which is always an advantage. We had formed no theories. We were simply
> there to observe and to draw inferences from our observations." -
> Sherlock Holmes
>
>
>