Hello again!
Tried again with explorer.exe and responded yes to the popup screen before
it disappeared. An IEXPLORE.EXE apeeared on the lost of processes. The icons
generated and then DISAPPEARED.
Tried again and attempted to launch the Spyware Doctor program fast and it
appears to have worked.
It's doing the scan - it may not find anything but at least it's working in
the Safe Mode. Thanks both of you for responding.
This process is too hit-and-miss.
"Galen" wrote:
> In news:VLCdnfHqMbv3_ibeRVn-tA@comcast.com,
> Steven L Umbach <n9rou@n0-spam-for-me-comcast.net> had this to say:
>
> My reply is at the bottom of your sent message:
>
> > Are you able to logon normally?? If so look in the logs via Event
> > Viewer to see if anything is recorded as an error/warning that may
> > help explain the problem. Also give it some time. I have on occasion
> > walked away from a computer that I though was frozen and came back
> > half hour later to se that it no longer is frozen. What happens when
> > you pres control-alternate-delete in Safe Mode? --- Steve
> >
> >
> > "alwaysneedhelp" <alwaysneedhelp@discussions.microsoft.com> wrote in
> > message news
1EDD01B-56BB-4233-ABA7-B538BBC6F240@microsoft.com...
> >> I have been trying to use Safe Mode. I do everything I've been
> >> instructed to
> >> do. I get to the screen where it says to click on administrator and
> >> I do. I
> >> then get to the screen to click yes to continue to safe mode. When I
> >> click OK, the screen indicates safe mode but just remains there -
> >> black and white
> >> screen - heading on top of "safe Mode Microsoft XP, etc. It says
> >> Safe Mode at
> >> the bottom corners of the screen but NOTHING happens. The mouse
> >> doesn't work
> >> and the screen just stays at that spot.
> >>
> >> How can I fix this to get into Safe Mode?
>
> Hmm... This makes me wonder if the effort to load the initial offering for
> restoration might be causing it to choke. I'm actually in the process of
> working on an article for the site similar to this... If the OP can actually
> get the task manager to pop up via CTRL ALT DEL then the bit that I'm
> working on might be a solution for 'em.
>
> You've booted your PC and there are no icons on the desktop and all you see
> is your wallpaper. The taskbar isn't showing and when you press the Windows
> Logo key (WinKey) on your keyboard nothing happens. The process is simple
> enough:
>
> 1.. Press CTRL + ALT + DEL
> 2.. Click on Task Manager if that doesn't automatically open task manager
> with your setup
> 3.. Click on the processes tab
> 4.. Look for explorer.exe
> 5.. If it's there then right click it and select "End Process Tree" if not
> then skip that step
> 6.. Click on File
> 7.. Click on New task (run)
> 8.. In the dialogue box type "explorer.exe" (without the quotes)
> 9.. Press Enter or click Okay
> 10.. That should bring up the desktop icons and taskbar if so then reboot
> and skip Step #11
> 11.. If it doesn't bring up the desktop or icons repeat Steps 6 through 7
> only type ""%SystemRoot%\System32\restore\rstrui.exe" without the quotes
> 12.. Restore to an earlier point
>
> If, for some reason, that does not work than you will probably be interested
> in the following two links:
>
> Malware Cleaners and Repair:
> http://www.kgiii.info/windows/all/ge...alwarefix.html
>
> Corrupt Profile:
> http://kgiii.info/windows/XP/general...t_profile.html
>
> And if not one bit of that does the trick for you then...
>
> Repair Installation of XP:
> http://kgiii.info/windows/XP/general/xprepair.html
>
> --
> Galen - MS MVP - Windows (Shell/User & IE)
> http://dts-l.org/
> http://kgiii.info/
>
> "We approached the case, you remember, with an absolutely blank mind,
> which is always an advantage. We had formed no theories. We were simply
> there to observe and to draw inferences from our observations." -
> Sherlock Holmes
>
>
>