In news:1639B61D-29D7-4428-AB48-7900A11DCEC2@microsoft.com,
alwaysneedhelp <alwaysneedhelp@discussions.microsoft.com> had this to say:
My reply is at the bottom of your sent message:
> Thanks for the responses. I did check the Event Viewer and there was a
> message that Safe Mode could not be started. I will try again and
> wait longer after I get what appears to be a locked in screen. When I
> get that screen, neither the mouse nor the keyboard work and
> Ctrl-Alt-Del doesn't work either.
>
> I haven't tried any of the other Safe Modes since the anti-spyware
> specified to use the "Safe Mode" only in order to run their program.
>
> As I go through the process of Safe Mode I get a screen asking me to
> click Yes or No but the screen appears for one second only ands if I
> don't click immediately it disappears and the process continues on
> its own.
>
> "Steven L Umbach" wrote:
>
>> Are you able to logon normally?? If so look in the logs via Event
>> Viewer to see if anything is recorded as an error/warning that may
>> help explain the problem. Also give it some time. I have on occasion
>> walked away from a computer that I though was frozen and came back
>> half hour later to se that it no longer is frozen. What happens when
>> you pres control-alternate-delete in Safe Mode? --- Steve
>>
>>
>> "alwaysneedhelp" <alwaysneedhelp@discussions.microsoft.com> wrote in
>> message news
1EDD01B-56BB-4233-ABA7-B538BBC6F240@microsoft.com...
>>> I have been trying to use Safe Mode. I do everything I've been
>>> instructed to
>>> do. I get to the screen where it says to click on administrator and
>>> I do. I
>>> then get to the screen to click yes to continue to safe mode. When
>>> I click OK, the screen indicates safe mode but just remains there -
>>> black and white
>>> screen - heading on top of "safe Mode Microsoft XP, etc. It says
>>> Safe Mode at
>>> the bottom corners of the screen but NOTHING happens. The mouse
>>> doesn't work
>>> and the screen just stays at that spot.
>>>
>>> How can I fix this to get into Safe Mode?
Sounds like you hosed it pretty good. I'd try restore or backup and reformat
if it's this bad. Steve might have a good idea or two so wait and I'm sure
he'll post if he does.
--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/
"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes