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Old 01-05-2006, 05:45 AM
Ted Zieglar
 
Posts: n/a
Default Re: Can't Access Custom Restore Points

Sounds like your father used the recovery partition in his computer. This erases the hard disk and reinstalls the software that was on the computer when it left the factory.

You wouldn't want to restore to a point in time so long ago in any case. That would very possibly damage the computer.

Ted Zieglar

"quebi" <quebi@discussions.microsoft.com> wrote in message news:8E490741-0A13-4188-9E63-D7A1B0FE2C89@microsoft.com...
> Summary of Problem: When trying to restore to a custom restore point,
> created in September, the calendar will not go back past October! Therefore,
> I can't restore to the last custom restore point!
>
> More details: Recently, my parents computer was unbootable. My dad
> answered "yes" to a system restore prompt at the DOS prompt. After that, all
> the user settings and software configuration that I'd worked HOURS on, in
> September, were gone. Since we don't live in the same city, I am trying to
> provide system support, over the long-distance telephone line and I have
> tried to walk my mother through the system restore process. However,
> whenever we get to the calendar, she is unable to go back to September. She
> can only see October and November. She is logged in as "Owner", since that
> is the only user that was on the computer after my dad did the restore. Argh!
>
> What could be the problem? Why would the calander not go back beyond
> October? I'm assuming that "owner" has admin rights, so that can't be it.
> I'm lost.
>
>

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