quebi wrote:
> Summary of Problem: When trying to restore to a custom restore point,
> created in September, the calendar will not go back past October!
> Therefore, I can't restore to the last custom restore point!

The calendar only shows available restore points. By default System
Restore (SR) holds restore points for maximum of 90 days. The amount of
days restore points are held can also depend on the size of the restore
points and the amount of disk space assigned to hold them. Going back to
September would probably cause more problems than it solves.
You may also find this page helpful.
Keeping System Restore Healthy
http://bertk.mvps.org/html/healthy.html

> More details: Recently, my parents computer was unbootable. My dad
> answered "yes" to a system restore prompt at the DOS prompt. After
> that, all the user settings and software configuration that I'd
> worked HOURS on, in September, were gone.

I agree with Ted, and your dad did a system recovery. SR doesn't prompt
the user to restore the system.

When did your dad perform the recovery? And how may restore points are
there available?

> Since we don't live in the
> same city, I am trying to provide system support, over the
> long-distance telephone line and I have tried to walk my mother
> through the system restore process. However, whenever we get to the
> calendar, she is unable to go back to September. She can only see
> October and November. She is logged in as "Owner", since that is the
> only user that was on the computer after my dad did the restore.
> Argh!
>
> What could be the problem? Why would the calander not go back beyond
> October? I'm assuming that "owner" has admin rights, so that can't
> be it. I'm lost.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org