Forgot to mention in my other post. Many viruses also use this name. Stop
the process and scan your computer again.

Kerry

Jake Norman wrote:
> Msn Messenger is disabled and also I have disabled the service and it
> is not running. But in Task Manager their is a process by the name
> msmsgs.exe which is hogging a lot of memory. And it does not seem to
> quit even after manually stopping it. Checked my pc with NORTON AV,
> SpyBot as well as Ad- Aware and they have given it a clean bill. I
> searched the exe in Windows and found it in Windows Prefetch
> directory. And yes it is not connecting to internet as I have
> disabled all unnecessary internet connections thru Zone Alarm.I am
> not sure what to do now.
>
> "Kerry Brown" wrote:
>
>> Jake Norman wrote:
>>> I have diabled Windows Messenger service from running through the
>>> Services console+disabled it from the messenger's options as well.
>>> The process was not appearing earlier but after the recent windows
>>> update, this process keeps on running and hogs the memory.It
>>> restarts after it is manually stopped.
>>> I searched the windows for the exe and found only this entry in
>>> Windows Prefetch folder"MSMSGS.EXE-2B6052DE.pf".Any ideas how can I
>>> get rid of this process. Thanx
>>
>> The Windows Messenger service and Microsoft Messenger are two
>> different entities. Unfortunately Microsoft picked very similar
>> names. One is a service and one is a program. Which one is causing
>> the problem? Does the Messenger service restart or does the
>> Messenger program restart? If it's the program some of the other
>> posts in the thread tell you how to stop it. If it's the service
>> it's likely some malware has infected your computer.
>>
>> Kerry