Back to the drawing board. Computer froze up again today (after four days
without rebooting) Nothing in the logs shows errors that I can see





"Nancy" wrote:

> I have ran every scan for viruses and malware. My computer is clean. HD
> crashed a month ago (new computer, under warranty) so new HD was reformatted
> and windows reinsalled (by HP authorized repair station) Problem started
> occuring before the old HD crashed so it does not appear to be HD related.
> repair station also ran antivirus and spyware scanners and found nothing.
> They also checked all the hardware and found no problem. Previously system
> froze randomly every few days to few weeks. It is now occuring every 1-2
> days. Computer was new in february 2005 and started freezing in september
> (once a day at random times and never on startup) ctrl-alt-del does not
> work when frozen - I have to power off. It reboots fine. freezing never
> happens at restart - and does not matter what programs are running. I
> contaced HP and did everything they suggested including checking for
> conflicts, limiting startup programs, checking every hardware installed,
> running scandisk and defrag (200gig HD 94% free space) I only use one
> antivirus program and have tried different anti-spyware programs and
> uninstalling the old ones thinking there may be a conflict (doesn't matter -
> freeze happens no matter what) I scan for viruses and spyware every day
> (Norton - and online scans at trendmicro and pandasoft regularly) I have
> checked the security on my computer at various sites and it says my computer
> is extremely secure. Recently upgraded RAM thinking it may be a memory
> problem (went from 512MB to 1.5gig) processor is 3.2gig I connect wireless
> on an extremely secure router (and have since july - problem did not start
> until september) None of my files are shared and intrusion detection is very
> secure. Computer freezes at random times with different programs - does
> not seem to be ryhme or reason to it. Ran eventvwr after restart and does
> not seem to show a problem. There is no conflict when I check for hardware
> conflicts. I made sure my wireless network connection is the only one
> enabled. Techs cannot find any problem and I did everything HP online
> support suggested. ALL of my windows (XP home) updates are installed -
> including the optional updates. This problem continues even with the newly
> formatted new HD so I don't believe it's the HD or corrupt windows. SP2 if
> that matters. When it freezes, there is no error screen or no way to get to
> the task manager - must power off to reboot.
>
> Here is the specs on the computer:
>
> HP Pavilion a820n desktop WinXP SP2 (completely updated)
> 3.2gig processor
> 1.5gig RAM (just upgraded from 512MB)
> 200gig HD (94% free)
>
> Only hardware upgrades since new was the wireless card (linksys) and the new
> HD after the HD hardware failure (repair station installed, formatted and
> they reinstalled the wireless software) and the 1gig RAM although problems
> started before the new HD and the RAM upgrade.
>
> Freezes even happen within a few hours of running scandisk / defrag and
> knowing there is no viruses or malware (I was completely scanning everything
> when it first started freezing thinking it was viral related) I am a fanatic
> keeping viruses, adware, and spyware out (repair station says my computer is
> the cleanest they've seen)
>
> I am out of ideas on what could be wrong and how to fix. Every time I
> thought I found the problem, it continues to freeze up. Never more than once
> a day (so far anyway) Minutes to a couple of days after reboot (usually at
> least several hours)