Thanks for that quick reply!

Well, nothing I can see in my literature suggests trial version(s) ... but I
wouldn't necessarily take that as a clear assurance that they "aren't".

Do you think that's what it might be? ... curious that that would be the
case ...

I will attempt to go the Compaq route ...

Thanks much,

Michael


"Dixonian69" wrote:

> Do yuo know if they are "Trial" versions? possibly expired.
> Compaq has website with free tech support.
> www.compaq.com
>
>
> --
> Dennis S.
> I''m from Illinois. I hope I helped you. Good Luck.
>
>
> "Michael" wrote:
>
> > Hi, hope someone can help steer me towards a solution here:
> >
> > I bought my Compaq Presario laptop almost a year ago; all works fine; but
> > just this week, I've been attempting to open up some of the "included"
> > Microsoft Office programs that were already installed on the hard drive;
> > especially Word, and Powerpoint.
> >
> > Well, as the program(s) open, a dialogue box asks me to input the 25-digit
> > authenticity number on the back; yes, it is clearly there on the back, but
> > after I enter it, the program immediately tells me: "You have entered an
> > incorrect number", and then refuses to go any further.
> >
> > I've double and triple checked .. many times ... tried different case
> > letterings ... still cannot get the software to correctly open and run.
> >
> > I expect (as in the past) lengthy delays in any attempt to reach someone to
> > help at Compaq ... sure hope someone here can recommend any ideas?
> >
> > Until then, I cannot open any MS Office programs that came with the laptop.
> >
> > Thanks greatly!
> >
> >
> > --
> > Michael