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Old 01-05-2006, 06:09 AM
Mercury
 
Posts: n/a
Default Re: Help needed badly with accessing programs on my laptop:

Check Ohs are Ohs, Zeroes are Zeroes, B's are B's, and 8's are 8's etc.
I got stung by a rogue B / 8 once...



"Michael" <Michael@discussions.microsoft.com> wrote in message
news:8289177C-7F57-421E-9B72-752E78B5C117@microsoft.com...
> Thanks for that quick reply!
>
> Well, nothing I can see in my literature suggests trial version(s) ... but
> I
> wouldn't necessarily take that as a clear assurance that they "aren't".
>
> Do you think that's what it might be? ... curious that that would be the
> case ...
>
> I will attempt to go the Compaq route ...
>
> Thanks much,
>
> Michael
>
>
> "Dixonian69" wrote:
>
>> Do yuo know if they are "Trial" versions? possibly expired.
>> Compaq has website with free tech support.
>> www.compaq.com
>>
>>
>> --
>> Dennis S.
>> I''m from Illinois. I hope I helped you. Good Luck.
>>
>>
>> "Michael" wrote:
>>
>> > Hi, hope someone can help steer me towards a solution here:
>> >
>> > I bought my Compaq Presario laptop almost a year ago; all works fine;
>> > but
>> > just this week, I've been attempting to open up some of the "included"
>> > Microsoft Office programs that were already installed on the hard
>> > drive;
>> > especially Word, and Powerpoint.
>> >
>> > Well, as the program(s) open, a dialogue box asks me to input the
>> > 25-digit
>> > authenticity number on the back; yes, it is clearly there on the back,
>> > but
>> > after I enter it, the program immediately tells me: "You have entered
>> > an
>> > incorrect number", and then refuses to go any further.
>> >
>> > I've double and triple checked .. many times ... tried different case
>> > letterings ... still cannot get the software to correctly open and run.
>> >
>> > I expect (as in the past) lengthy delays in any attempt to reach
>> > someone to
>> > help at Compaq ... sure hope someone here can recommend any ideas?
>> >
>> > Until then, I cannot open any MS Office programs that came with the
>> > laptop.
>> >
>> > Thanks greatly!
>> >
>> >
>> > --
>> > Michael



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