Hello again,
Thanks for responding again. I have run my own (McAfee)
anti-virus program. It updates automatically. I did a scan with AdAware. I
also did a full scan with a Trend Micro house Call (suggested by Dell). No
viruses found. Some spyware was found from Trend Micro, which i deleted
through that app. rundll32.exe still shows up. I tried the link you gave, but
couldn't run the commands advised. Tasklist is not available with XP Home Ed.
The WMIC.... was not recognized. It was supposed to give me a process list.
Also, through Automatic Updates there is a malware removal tool, which
updates monthly. I don't know if I have to manually run that or if its
automatic. On the plus side, I did figure a way to change my desktop image,
through Dell Expert Image App. But that still doesn't solve the dll32.exe
problem. Dell seems to think it's just a faulty dll. Could that be all there
is to it?
Thanks again.
"Wesley Vogel" wrote:
> Manny,
>
> If you're seeing rundll32 errors when shutting down this is a good
> indication that you may have spyware or other malware.
>
> Update your antivirus software and run a full system scan.
>
> Update whatever anti-spyware applications that you have and run scans with
> them also.
>
> Also see this...
> What's the suspicious Rundll32.exe process
> http://www.mvps.org/sramesh2k/rundll32.htm
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:5E598A51-49E8-4596-952E-CD11DC1EAC62@microsoft.com,
> Manny Ortiz <MannyOrtiz@discussions.microsoft.com> hunted and pecked:
> > Hi Wesley (or anyone else reading this)
> > I have been able to access the display properties window.
> > BUT, when I click on desktop tab, it hangs. no response. When I exit, I
> > get a "end program" window for rundll32.exe. I have been seeing this
> > when I shut down the last few days. But now i see it when the display
> > props crash. I have sent the error report to microsoft, many times
> > already. How does one go about fixing a dll? I have already done a
> > run/cmd/chkdsk, on the advice of Dell.
> > Thanks
> >
> >
> > "Manny Ortiz" wrote:
> >
> >> Hello,
> >> I have been trying to change the desktop background on my pc.
> >> When I bring up the control panel, and click on appearance and themes,
> >> the page come up fine. When I click on any task on the page, or any
> >> icon for that matter, nothing happens. This may be part of a bigger
> >> problem, as my pc is running dreadfully slow the last 2 days. I have
> >> already run virus scans, adware scans, and contacted Dell support, but
> >> still the problem persists. Any help would be appreciated.
>
>