Did you try posting your issue in the Outlook newsgroup?

Please visit the Outlook experts in the Outlook newsgroup:
news://msnews.microsoft.com/microsof...utlook.general

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"Leasider" wrote:

| I have installed a new copy of Outlook, but the "import/export" option
| is 'greyed' out.
|
| Can someone tell me what I have done wrong? <g>