Glad you got it worked out, Manny!
See this about why sfc.exe didn't work in the command prompt. Probably your
Path.
Why don't my commands work?
http://internet.cybermesa.com/~bstew...dprompt.html#6
Keep having fun. :-)
By the way, I do accept cash. LOL
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:F5E46E19-510A-4582-9E07-C16DDA637E2D@microsoft.com,
Manny Ortiz <MannyOrtiz@discussions.microsoft.com> hunted and pecked:
> Hello Wes,
> I tried to run the sfc before. I read about it in one of
> the newsgroups here, but was unable to. It didn't say to install the XP
> cd, or to type in sfc /scannow in the run box. I typed it in the run/cmd
> box. It said it was not recognized. But I did as you wrote, and it
> seems to have done the trick. I can access everything through the control
> panel again. And I have not seen the rundll error. I even rebooted to
> make sure it wasn't there at shutdown. Thank you so much for your help. I
> wish now that I came here first, it would have saved me the $99.00 dell
> charged for the call. (And gave me no solutions). Thanks again!
>
> "Wesley Vogel" wrote:
>
>> Hi Manny,
>>
>> Try running System File Checker (sfc.exe).
>>
>> [[If System File Checker discovers that a protected file has been
>> overwritten, it retrieves the correct version of the file from the cache
>> folder (%Systemroot%\System32\Dllcache) or the Windows installation
>> source files, and then replaces the incorrect file. ]]
>> http://support.microsoft.com/?kbid=310747
>>
>> Load your XP CD in your CD drive.
>>
>> Start | Run | Typeor paste: sfc /scannow | Click OK
>>
>> It should take a while to run.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:3882808A-BDB0-4743-9CD1-7CDBF50FC6AF@microsoft.com,
>> Manny Ortiz <MannyOrtiz@discussions.microsoft.com> hunted and pecked:
>>> Hello again,
>>> Thanks for responding again. I have run my own (McAfee)
>>> anti-virus program. It updates automatically. I did a scan with
>>> AdAware. I also did a full scan with a Trend Micro house Call
>>> (suggested by Dell). No viruses found. Some spyware was found from
>>> Trend Micro, which i deleted through that app. rundll32.exe still shows
>>> up. I tried the link you gave, but couldn't run the commands advised.
>>> Tasklist is not available with XP Home Ed. The WMIC.... was not
>>> recognized. It was supposed to give me a process list. Also, through
>>> Automatic Updates there is a malware removal tool, which updates
>>> monthly. I don't know if I have to manually run that or if its
>>> automatic. On the plus side, I did figure a way to change my desktop
>>> image, through Dell Expert Image App. But that still doesn't solve the
>>> dll32.exe problem. Dell seems to think it's just a faulty dll. Could
>>> that be all there is to it? Thanks
>>> again.
>>>
>>> "Wesley Vogel" wrote:
>>>
>>>> Manny,
>>>>
>>>> If you're seeing rundll32 errors when shutting down this is a good
>>>> indication that you may have spyware or other malware.
>>>>
>>>> Update your antivirus software and run a full system scan.
>>>>
>>>> Update whatever anti-spyware applications that you have and run scans
>>>> with them also.
>>>>
>>>> Also see this...
>>>> What's the suspicious Rundll32.exe process
>>>> http://www.mvps.org/sramesh2k/rundll32.htm
>>>>
>>>> --
>>>> Hope this helps. Let us know.
>>>>
>>>> Wes
>>>> MS-MVP Windows Shell/User
>>>>
>>>> In news:5E598A51-49E8-4596-952E-CD11DC1EAC62@microsoft.com,
>>>> Manny Ortiz <MannyOrtiz@discussions.microsoft.com> hunted and pecked:
>>>>> Hi Wesley (or anyone else reading this)
>>>>> I have been able to access the display properties
>>>>> window. BUT, when I click on desktop tab, it hangs. no response. When
>>>>> I exit, I get a "end program" window for rundll32.exe. I have been
>>>>> seeing this when I shut down the last few days. But now i see it when
>>>>> the display props crash. I have sent the error report to microsoft,
>>>>> many times already. How does one go about fixing a dll? I have
>>>>> already done a run/cmd/chkdsk, on the advice of Dell.
>>>>>
>>>>> Thanks
>>>>>
>>>>>
>>>>> "Manny Ortiz" wrote:
>>>>>
>>>>>> Hello,
>>>>>> I have been trying to change the desktop background on my pc.
>>>>>> When I bring up the control panel, and click on appearance and
>>>>>> themes, the page come up fine. When I click on any task on the
>>>>>> page, or any icon for that matter, nothing happens. This may be
>>>>>> part of a bigger problem, as my pc is running dreadfully slow the
>>>>>> last 2 days. I have already run virus scans, adware scans, and
>>>>>> contacted Dell support, but still the problem persists. Any help
>>>>>> would be appreciated.