It won't be easy. Windows XP Fax is notoriously unreliable and provides no
ability to troubleshoot its failures.
For starters, has it ever worked on your system and are you using an analog
fax modem from the Windows XP HCL list with which XP Fax can work? Are there
any error messages or anything in Event Viewer?
--
Russ Valentine
[MVP-Outlook]
"John Vinson" <jvinson@STOP_SPAM.WysardOfInfo.com> wrote in message
news:rhcvm11le57j96bj2cooc3mpcacr5egk44@4ax.com...
> I'm having trouble sending (and, I suspect without good evidence,
> receiving) faxes from my WindowsXP Pro machine. Sending a fax adds
> *two* entries to the "Pending" jobs in the Fax printer queue in
> Printers, but the Fax Console does not detect them; they don't show up
> in either the Outbox or the Sent Items folder (and they don't get
> sent).
>
> I've removed Fax from the Windows Components and reinstalled it from
> the CD to no avail. I'm unable to find anything in either the printer
> configuration or the Fax Console that would indicate the source of the
> problem; Help is uninformative, as the troubleshooter doesn't seem to
> include this particular symptom. The Modem is functional for dialup to
> TCP/IP and its configuration also looks normal.
>
> Where can I look for more info, and what might anyone suggest to
> remove the blockage and get faxes moving?
>
>
> John W. Vinson jvinson *at* WysardOfInfo *dot* com